Delete your account

You can permanently delete your Contral account yourself from the dashboard. Deletion can't be undone.

Before you delete your Contral account#

• Paid subscribers: cancel your subscription first in Dashboard → Subscription, so you aren't billed again. See Subscriptions, upgrades & cancellation.
• Want a copy of your data? Email contact@contral.ai and ask for an export before you delete.
• Just want a refund for the AppSumo deal? You don't need to delete your account. Request the refund on AppSumo. See Refunds & deactivation.

How to delete your Contral account#

1. Sign in at contral.ai/account↗.
2. Scroll to Danger Zone.
3. Click Delete Account.
4. Read the confirmation: "Are you sure? This will permanently delete your account, all usage data, and cancel any active subscription."
5. Click Yes, Delete Everything.

You're signed out, and the account can no longer be used in the extension or desktop IDE.

What account deletion removes#

Deleting your account removes:

• Your Contral sign-in (the account itself). All signed-in sessions are revoked.
• Your profile and plan record.
• Your usage counters and usage history.
• Your telemetry events.

Payment records may be kept where the law requires it. See the Privacy Policy↗.

Signing up again after deleting your account#

You can create a new account with the same email address later. It starts fresh on the Free plan with no progress or history.

If account deletion fails#

If deletion shows an error, sign out, sign back in (to refresh your session) and try again. If it still fails, email contact@contral.ai from the account's email address and ask us to delete it.